Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays). You will receive a shipping confirmation email with tracking information once your order ships.
Shipping Options
We offer the following shipping methods:
- Standard Shipping (3-7 business days)
- Expedited Shipping (2-3 business days)
- Free Shipping on orders over $75 (domestic only)
Domestic Shipping
- Delivery within the continental U.S. takes 3-7 business days after processing
- Alaska and Hawaii may experience slightly longer transit times
- Tracking information is provided for all orders
International Shipping
We ship to select countries worldwide:
- Delivery times vary by destination (typically 7-21 business days)
- Customers are responsible for any customs fees or import taxes
- International orders may be subject to additional processing time
Order Tracking
Track your package:
- Use the tracking link in your shipping confirmation email
- Log in to your account at ClassicsWoodenToys.com
- Visit “Order History” for real-time updates
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package weight and dimensions
- Shipping destination
- Selected shipping method
Undeliverable Packages
If a package is returned to us due to:
- Incorrect address
- Failed delivery attempts
- Unclaimed packages
Additional shipping fees may apply for reshipment.
Holiday Shipping
During peak seasons:
- Processing times may extend by 1-2 days
- We recommend ordering early
- Check ClassicsWoodenToys.com for holiday cutoff dates
Multiple Item Orders
Items may ship separately if:
- They come from different warehouses
- Have different processing times
You will receive separate tracking numbers if this occurs.
Missing/Lost Packages
If your package hasn’t arrived:
- Check tracking information first
- Contact the shipping carrier
- If unresolved, contact us through ClassicsWoodenToys.com
